FREQUENTLY ASKED QUESTIONS ABOUT THE MYPD IPHONE & ANDROID APP
Can I use this app instead of 9-1-1
No, this app is NOT for emergency use. IF you need emergency assistance use 9-1-1. If you need to make a non emergency call or submit a question or tip which is not an emergency type situation than the app allows you to do so.
Isn’t it dangerous to take photos of something when driving?
Yes, so don’t do it. Only use these features in the MyPD app when you’re not driving or a passenger in the car can do so.
Is it safe to operate the MyPD app while driving?
We always recommend pulling over safely before interacting with your phone, especially if required by law.
Can I submit a tip about anything I want?
You should try and find the best related topic from the drop down choices (often new ones are added).
Remember that most departments do not monitor tips and comments 24/7 and there is no way to be sure with 100% accuracy that it was received by the agency.
So if it is urgent please call or use 9-1-1. Remember that it is a crime to make a false report to your Police Department.
DATA USAGE and PRIVACY
If I use the MyPD app will the Police or any third party know who I am?
No, MyPD and WiredBlue do not share information about the app or app use with any departments or third parties. We have never shared anonymous message data with anyone, including law enforcement agencies. If you decide to share your information then it does get shared in messages you send. Creating a profile and/or sharing other information could lead to disclosure.
You should always remember that while we take steps to ensure privacy, nothing is one hundred percent secure, which you can see daily in the news. If you have a tip that needs the utmost security, you should take multiple security precautions prior to sending messages through MyPD, or any other way, this includes other platforms, and is meant to remind you to search ways to best ensure your identity can’t be traced if that is your top concern.
We may disclose our limited information in the following circumstances: satisfy any applicable law, regulation, legal process or governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of MyPD, its users or the public as required or permitted by law.
Can the police department contact me?
Yes, if you send your information to them on a form. If you want a response you should leave an email or phone number. Otherwise the department will not know how to contact you or be able to follow up.
Can MyPD or the police department see my GPS data or location?
Your GPS location is not shared or tracked. In any message sent to the police department your location data will not be shared unless you choose to do so and send it.
What if I want to change or delete the message I sent to the department?
This is currently not possible but we may add this in the future. Just send another message to the department and tell them what was wrong with the first message.
Is this Free?
Yes the app is Free to use and download. Though you should always be aware with any app of data usage if you provider charges for data use. MyPD is made possible because police department choose to pay to provide it for their citizens.
Are there advertisements or third party ads?
How did you come up with the idea?
WiredBlue and the MyPD app were born from the idea that there was a need for Police to adopt a full featured app to allow the tech-savvy public to be able to better communicate with their local law enforcement.
Do you have a Windows or Blackberry version?
How can I work with MyPD or get My Police to use it?
Make a request through the app form, or use the chat window to send us a message.
I don’t have an iPhone or Android, Can I still use MyPD?
Yes, the forms, like crime tips, are online. There is a web version of the app forms, commendations, feedback, and tips, which many departments will be using on their website and facebook pages. Look for this option very soon.
*These policies, statements and FAQ’s are subject to change